7 Day Money Back Guarantee

This 7 Day Money Back Guarantee Policy is applicable to AQUA BABY online store orders. If you are not satisfied with the quality of products that you ordered, we are pleased to offer refund to you. Return requests must be made within 7 days after you received products. If the order comes with free premiums or gifts, they must also be returned. If they were not completely returned, extra 10% of order amount or the value of the premium or gift may be charged. (whichever higher). All refund items must be in their original condition (new, unused, unwashed, and unaltered), AQUA BABY has the right to refuse to refund products if damages or missing accessories.

Upon receiving and checking the returned product, the full price of the order would be refunded to your credit/debit card within 4 weeks. The delivery fee is non-refundable. The customer is also responsible for any delivery and tax fees incurred for the return products. Some items such as innerwear, socks, swimwear, tableware, foods, diaper, cleaning and personal hygiene products are non-returnable.For details, please contact our Customer Service to make the arrangements.

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AQUA BABY aims to collect of the world's best baby, infant and kids brands across USA, Japan, Australia, New Zealand, UK and other countries where the products imported directly into Hong Kong. AQUA BABY offers you a safe purchase guarantee due to all of those items are genuine products.

Our Facebook Fan Page is now available!

In order to enjoy our latest news, discounts, special offers, limited and pre-order products as well as special events, please search "Aqua Baby Store 嬰兒用品專門店" at Facebook and "Liked" our Fan Page accordingly.